Shipping Policy

Shipping Policy for theUAEtrends.com

At theUAEtrends.com, we are committed to delivering your orders in a fast, reliable, and secure manner. Whether you're ordering home decor, fashion accessories, tech gadgets, health and beauty products, or kitchen essentials, we ensure that your shopping experience is seamless from start to finish. Please read our shipping policy carefully to understand how we handle your orders.

1. Shipping Locations

We currently offer shipping services across the UAE. If you're located outside the UAE, please feel free to contact us at theuaetrends2@gmail.com or +92 321 4921861 to inquire about international shipping options.

2. Processing Time

  • Order Processing:
    Orders are processed within 1-2 business days of receiving your order, excluding weekends and public holidays.

  • Shipping Time:

    • Standard shipping typically takes between 3-7 business days to deliver within the UAE, depending on your location.
    • For remote areas, delivery may take longer.

Please note that delivery times are estimates and can be affected by factors such as weather conditions, holidays, or logistical delays.

3. Shipping Charges

  • Free Shipping: We offer free standard shipping on orders over AED 200 within the UAE.
  • Shipping Fees:
    • For orders below AED 200, a flat shipping fee of AED 15 will be applied.

Shipping charges will be calculated at checkout based on the size, weight, and delivery location of your order.

4. Delivery Method

We partner with trusted courier services to ensure your order arrives safely and on time. Depending on the size of your order and the delivery location, your shipment may be delivered by one of the following services:

  • Local Courier Partners
  • International Delivery Services (for orders outside the UAE, subject to availability)

You will receive tracking information via email once your order has been dispatched so you can monitor its progress.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package directly on the courier's website or by contacting our customer service team.

6. Shipping Delays

While we make every effort to ensure timely delivery, certain factors like weather, public holidays, and courier delays may affect delivery times. In case of any unexpected delays, we will notify you promptly via email.

If you experience any issues with your delivery, feel free to reach out to our customer support team at theuaetrends2@gmail.com or +92 321 4921861.

7. Incorrect or Missing Information

To avoid delays or issues with delivery, please ensure that all shipping information (such as the delivery address, contact number, and email address) is accurate. If there are any errors in your shipping details, please contact us immediately at theuaetrends2@gmail.com or +92 321 4921861 to update your information.

8. Undeliverable Packages

In the event that your package cannot be delivered due to incorrect address information, unavailability of the recipient, or refusal of delivery, the package may be returned to us. If your package is returned to us due to undeliverable circumstances, you may be required to pay for the additional shipping charges to have it resent.

9. Contact Us

If you have any questions or concerns about our shipping policy or need assistance with your order, please don’t hesitate to contact us:

We appreciate your business and are committed to providing you with the best shopping experience. Thank you for choosing theUAEtrends.com!